Introduction: Elevate Your Remote Access Game with UltraViewer

Why UltraViewer Is the Top Choice for Remote Access in 2026

1. Balanced Simplicity and Advanced Functionality

2. Lightweight and Fast Performance

3. Robust Security Features

4. Regular Updates and Compatibility

5. Cost-Effective Pricing

6. Versatile Use Cases

• IT Technical Support: Troubleshoot client devices remotely without needing to be on-site.
• Remote Work and Collaboration: Access your work computer from home or collaborate with teammates on projects.
• Remote Education: Teachers can share their screen with students, and students can get one-on-one help from instructors.
• Family Tech Support: Help friends and family with computer issues without traveling.
• Enterprise Management: IT teams can manage multiple devices, deploy software, and monitor systems remotely.

Advanced UltraViewer Download Guide: Find the Right Version for Your Needs

Step 1: Identify Your Use Case and Requirements

• Are you an individual user or a business?: Individual users will likely be satisfied with the free version, while businesses may need the Professional or Premium plan.
• Do you need advanced features?: Features like audio sharing, screen recording, and automatic session restart are only available in paid versions .
• Will you be using UltraViewer on multiple devices?: The Premium plan allows for unlimited device connections, while the free version limits you to one connection at a time.
• Do you need technical support?: Paid versions include priority support, while the free version relies on community forums and FAQs.

Step 2: Access the Official UltraViewer Download Page

Step 3: Select the Right Version

• Free Version: Ideal for individual users. Includes remote control, file transfer, chat, basic screen settings, and custom passwords. The UltraViewer download for the free version is available for both Windows and macOS.
• Professional Version: Designed for small businesses and power users. Includes all free features plus audio sharing, screen recording, automatic session restart, and priority support. Pricing starts at $19.99 per year.
• Premium Version: For large enterprises and IT teams. Includes all Professional features plus unlimited device connections, bulk deployment tools, advanced security settings, and dedicated account management. Contact the sales team for pricing.
• Portable Version: A no-installation version that runs directly from a USB drive. Ideal for users who need to use UltraViewer on multiple computers without installing it. Available for Windows only.

1. On the official site https://ultraviewer-cn.com, click the “Download” tab.
2. Select the version (Free, Professional, Premium, or Portable) and your operating system (Windows or macOS).
3. Click the “Download Now” button to start the UltraViewer download.

Step 4: Verify the Downloaded File

• Check the file size: The free version installer is approximately 8 MB for Windows and 10 MB for macOS. Paid versions are slightly larger (12-15 MB) due to additional features.
• Scan the file: Use your antivirus software to scan the installer file for malware (though the official UltraViewer download is safe, this is an extra precaution).
• Check the file name: The file name should include the version number (e.g., “UltraViewer_Pro_6.6.113.exe” for the Professional version). Avoid files with generic names like “UltraViewer_Download.exe.”

Step 5: Save the Installer for Future Use

Advanced Installation Tips for Businesses and Power Users

Silent Installation for Windows (Bulk Deployment)

1. Complete the UltraViewer download for the desired version (Free, Professional, or Premium) from https://ultraviewer-cn.com.
2. Save the installer file to a shared network drive accessible by all target devices.
3. Open Command Prompt (CMD) as an administrator on the target device.
4. Navigate to the shared drive where the installer is saved (e.g., “cd \Server\Shared\UltraViewer”).
5. Run the silent installation command:
   • For the free version: UltraViewer_Setup_6.6.113.exe /S /VERYSILENT /NORESTART
   • For the Professional version: UltraViewer_Pro_6.6.113.exe /S /VERYSILENT /NORESTART
   • The /S and /VERYSILENT flags run the installer without a GUI, and /NORESTART prevents the device from restarting after installation.
6. Repeat the process for all target devices, or use a group policy object (GPO) to deploy the installer across your network.

Bulk Deployment for macOS

1. Complete the UltraViewer download for macOS from https://ultraviewer-cn.com.
2. Create a disk image (.dmg) of the installer file (if not already provided).
3. Upload the .dmg file to your MDM tool or Apple Remote Desktop.
4. Create a deployment policy that includes:
   • Installing UltraViewer to the Applications folder.
   • Granting screen recording and accessibility permissions (required for remote control).
   • Configuring custom settings (e.g., custom password, automatic updates).
5. Deploy the policy to all target macOS devices.

Post-Installation Configuration for Businesses

1. Set a default custom password: Use the UltraViewer admin tool to set a default custom password for all devices. This makes it easier for IT teams to access devices without remembering unique passwords.
2. Enable automatic updates: Ensure all devices have automatic updates enabled to keep UltraViewer current. Go to “Settings” > “General” > “Updates” and check “Enable automatic updates.”
3. Configure access permissions: Restrict permissions for remote users (e.g., disable file transfer for external support teams). Go to “Settings” > “Security” > “Access Permissions” and adjust as needed.
4. Set up session logging: Enable session logging to track who accessed each device and when. Go to “Settings” > “Advanced” > “Logging” and check “Enable session logging.” Save logs to a shared network drive for easy access.
5. Integrate with other tools: For enterprise users, integrate UltraViewer with your existing IT management tools (e.g., ticketing systems, monitoring software) to streamline workflows.

Troubleshooting Advanced Installation Issues

• Silent installation fails: Ensure the installer file is not corrupted and that you have administrator rights. Check the event logs (Windows) or system logs (macOS) for error messages.
• Permissions not granted on macOS: Use the MDM tool to push a configuration profile that grants screen recording and accessibility permissions. Alternatively, create a script that automates this process.
• Bulk deployment is slow: Use a wired network connection for deployment, and avoid deploying during peak hours. Compress the installer file to reduce transfer time.

Mastering UltraViewer’s Advanced Features (2026 Latest Version)

1. Advanced Remote Connection Management

Wake Up Remote Computers

1. On the remote computer, open UltraViewer and go to “Settings” > “Advanced” > “Wake On LAN.”
2. Check “Enable Wake On LAN” and enter the remote computer’s MAC address (you can find this in “Network and Sharing Center” > “Ethernet” > “Details” on Windows).
3. Set a wake-up timer (e.g., “Wake up at 8:00 AM every weekday”) or choose “Wake on demand.”
4. On your local computer, open UltraViewer, enter the remote computer’s ID and password, and click “Wake Up” (next to the Connect button). The remote computer will turn on, and you can initiate the connection .

Manage Multiple Concurrent Connections

1. Open UltraViewer and click “File” > “New Window” to open additional UltraViewer windows (one per remote device).
2. Enter the ID and password for each remote device in separate windows.
3. Use the “Tab” key to switch between windows quickly, or click the window previews in the taskbar.
4. To rename windows for easier identification (e.g., “Marketing Laptop,” “Server 1”), click “Window” > “Rename” and enter a custom name.
5. To disconnect all connections at once, click “File” > “Disconnect All.”

Set Up Permanent Access

1. On the remote device, open UltraViewer and go to “Settings” > “Security” > “Custom Password.”
2. Set a permanent password (e.g., “OfficeServer123”) and click “OK.”
3. On your local computer, open UltraViewer, enter the remote device’s ID and permanent password, and click “Save” (disk icon) to store the connection.
4. The next time you want to connect, simply select the saved connection from the drop-down menu and click “Connect.”

2. Advanced Screen and Audio Features

Screen Recording with Custom Settings

1. During a remote session, click the “Record” button (video camera icon) in the toolbar.
2. A recording settings window will open. Configure the following:
   • Recording Quality: Choose from Low, Medium, High, or Custom (adjust resolution and frame rate).
   • Recording Area: Select Full Screen, Selected Area, or Remote Screen Only.
   • Audio Recording: Check “Record audio” to capture audio from the remote computer (requires the remote user to have the Professional/Premium version ).
   • Save Location: Choose where to save the recorded file (e.g., Documents\UltraViewer\Recordings).
3. Click “Start Recording” to begin. A red recording indicator will appear in the corner of the screen.
4. To stop recording, click the “Stop” button (square icon) in the toolbar. The file will be saved in your chosen format (MP4 or AVI).

Custom Screen Size and Resolution

1. During a session, click “Options” > “Screen Size” > “Custom Resolution.”
2. Enter your desired resolution (e.g., 1920x1080, 1280x720) and click “OK.” The remote screen will adjust to the specified resolution.
3. To maintain the remote screen’s aspect ratio, check “Lock aspect ratio” before entering the resolution.
4. For users with multiple monitors, click “Options” > “Display” > “Extend to multiple monitors” to view the remote screen across all your monitors.

Audio Sharing (Paid Versions)

1. Ensure both you and the remote user are using the Professional or Premium version of UltraViewer (audio sharing doesn’t work with the free version).
2. On the remote computer, open UltraViewer and go to “Settings” > “Audio” > “Enable audio sharing.”
3. During a remote session, click the “Audio” button (speaker icon) in the toolbar to enable audio.
4. Adjust the volume using the slider in the toolbar, or mute audio by clicking the button again.

3. Advanced File Transfer and Management

Bulk File Transfer and Scheduling

1. During a remote session, click the “File Transfer” button (folder icon) in the toolbar.
2. In the file transfer window, select multiple files or folders by holding the Ctrl key (Windows) or Command key (macOS) and clicking the items.
3. Click “Send” to start the transfer immediately, or click “Schedule” to set a future time (e.g., 2:00 AM) for the transfer.
4. To pause or resume a transfer, click the “Pause” or “Resume” button. To cancel, click “Cancel.”
5. Check the transfer status in the “Transfer History” tab, which shows completed, in-progress, and failed transfers.

File Transfer Encryption and Compression

1. In the file transfer window, click “Options” > “Encryption.”
2. Check “Encrypt files before transfer” and enter a password (this password is required to decrypt the files on the remote device).
3. To compress files (reduce size for faster transfer), check “Compress files before transfer” and select a compression level (Low, Medium, High).
4. Click “OK” to apply the settings, then start the transfer as usual.

Remote File Management

1. Open UltraViewer and enter the remote device’s ID and password.
2. Instead of clicking “Connect,” click “File Manager” (folder icon next to Connect).
3. A file manager window will open, showing the remote computer’s file system (C:, D:, etc.).
4. Browse to the desired folder, then perform actions like:
   • Double-click a file to open it (it will open on your local computer).
   • Right-click a file to copy, move, delete, or rename it.
   • Drag and drop files between your local computer and the remote device.
5. Click “Close” when you’re done.

4. Enterprise-Grade Security Settings

Two-Factor Authentication (2FA)

1. Go to the official UltraViewer website https://ultraviewer-cn.com and log in to your account (required for paid versions).
2. Navigate to “Account Settings” > “Security” > “Two-Factor Authentication.”
3. Enable 2FA and choose your preferred method (SMS or authenticator app like Google Authenticator).
4. Follow the on-screen instructions to set up 2FA. Now, every time you log in to UltraViewer or initiate a remote session, you’ll need to enter a verification code.

IP Whitelisting

1. On the remote device, open UltraViewer and go to “Settings” > “Security” > “IP Whitelisting.”
2. Check “Enable IP Whitelisting” and enter the trusted IP addresses (e.g., your office’s public IP address).
3. Click “Add” to save each IP address. You can also add IP ranges (e.g., 192.168.1.0/24 for a local network).
4. Click “OK.” Now, only users connecting from the whitelisted IP addresses can access the device.

Session Timeout and Auto-Lock

1. Go to “Settings” > “Security” > “Session Timeout.”
2. Check “Enable session timeout” and set a time limit (e.g., 5 minutes). If there’s no activity during this period, the remote session will automatically disconnect.
3. To enable auto-lock, check “Lock remote computer after session ends.” This locks the remote device’s screen after you disconnect, preventing anyone else from accessing it.

Audit Logs

1. Go to “Settings” > “Advanced” > “Audit Logs.”
2. Check “Enable audit logs” and choose the information to log (e.g., session start/end times, file transfers, chat messages).
3. Select a save location for the logs (e.g., a secure network drive) and set a log retention period (e.g., 90 days).
4. Click “OK.” You can view the logs at any time by clicking “View Logs.”

UltraViewer in Enterprise Environments: Use Cases and Best Practices

Use Case 1: IT Technical Support

• Set up a dedicated support account: Create a single UltraViewer account for the IT team, with a custom password that’s shared among authorized members.
• Use access permissions: Restrict support technicians to only the features they need (e.g., disable file transfer for external contractors).
• Log all sessions: Enable audit logs to track support interactions for compliance and training purposes.
• Use screen recording: Record complex troubleshooting sessions to create training materials for future reference.

Use Case 2: Remote Work and Team Collaboration

• Set up a team repository: Use UltraViewer’s file transfer feature to create a shared folder where team members can upload and download project files.
• Schedule regular collaboration sessions: Use UltraViewer’s screen sharing to host virtual meetings and walkthroughs.
• Enable chat for real-time communication: Use the built-in chat feature to communicate during sessions without switching to another app.
• Use multi-device management: For teams with multiple shared devices (e.g., servers, design workstations), use the Premium version to manage all devices from a single interface.

Use Case 3: Remote Education and Training

• Use screen sharing for lectures: Share your screen to present slides, demos, or educational content.
• Enable student access: Allow students to control your screen (with permission) to ask questions or demonstrate their work.
• Record sessions for absent students: Record training sessions and make them available for students who can’t attend live.
• Use audio sharing: Enable audio to deliver lectures and facilitate discussions.

Use Case 4: Device Management and Monitoring

• Set up wake-on-LAN: Configure wake-on-LAN to access devices outside of working hours for maintenance.
• Use silent installation: Deploy UltraViewer across all enterprise devices using silent installation to save time.
• Enable automatic updates: Ensure all devices have the latest version of UltraViewer to access new features and security patches.
• Monitor performance: Use UltraViewer’s built-in performance metrics to track device performance and identify issues.

Advanced Troubleshooting for Complex Issues

Issue 1: UltraViewer Crashes During Long Sessions

• Solution 1: Enable “Automatic restart on crashed” (available in Professional and Premium versions). Go to “Settings” > “Advanced” and check the box. This will restart UltraViewer automatically if it crashes .
• Solution 2: Reduce the image quality and disable unnecessary features (e.g., screen recording, audio sharing) during long sessions to reduce resource usage.
• Solution 3: Update your graphics card drivers and operating system to the latest version.
• Solution 4: If the issue persists, contact UltraViewer’s premium support (for paid users) and provide the crash log (found in “Settings” > “Advanced” > “View Crash Logs”).

Issue 2: Slow File Transfer for Large Files

• Solution 1: Compress files before transfer (see “Advanced File Transfer” section) to reduce size.
• Solution 2: Use a wired internet connection for both devices. Wi-Fi is prone to interference, which slows down transfers.
• Solution 3: Schedule transfers for off-peak hours when network traffic is low.
• Solution 4: Increase the file transfer buffer size. Go to “Settings” > “File Transfer” > “Buffer Size” and select a larger value (e.g., 1024 KB).

Issue 3: Audio Sharing Isn’t Working

• Solution 1: Ensure both users are using the Professional or Premium version of UltraViewer (audio sharing is not available in the free version) .
• Solution 2: Check that the remote computer’s audio is not muted and that the volume is turned up.
• Solution 3: Restart the remote session to reset the audio connection.
• Solution 4: Update UltraViewer to the latest version (audio sharing was improved in version 6.6.113).

Issue 4: IP Whitelisting Isn’t Working

• Solution 1: Verify that the IP address you’re connecting from is correctly entered in the whitelist (check for typos or missing digits).
• Solution 2: Ensure the remote device’s IP address hasn’t changed (use a static IP address for enterprise devices).
• Solution 3: Check if a VPN or proxy is changing your IP address. If so, add the VPN/proxy’s IP address to the whitelist.
• Solution 4: Disable any firewalls or security software that may be blocking the IP whitelisting feature.

Issue 5: Unable to Wake Up Remote Computer

• Solution 1: Verify that the remote computer’s MAC address is correctly entered in the wake-on-LAN settings.
• Solution 2: Ensure the remote computer’s BIOS/UEFI has wake-on-LAN enabled (this is a hardware setting, not a software setting).
• Solution 3: The remote computer must be connected to a power source (laptops in sleep mode may not wake up if they’re on battery power).
• Solution 4: Use a wired Ethernet connection for the remote computer (wake-on-LAN often doesn’t work with Wi-Fi).

Conclusion: Become an UltraViewer Expert with the Right Download and Setup